| 1. | Upon satisfactory redressal of the complaint , the branch to the controlling authorities will report the matter
补救措施令投诉者满意后，应向主管部门汇报整个事件。 |
| 2. | A minute of the meeting shall be prepared and forwarded to the controlling authorities , for information and guidance
由专人做好会议的记录?提交给主管部门，供主管部门参考和决策。 |
| 3. | Upon satisfactory redressal of the complaint , the matter will be reported by the branch to the controlling authorities
一旦完成理想的补救措施，分行应当把整个事件报告给监控机构。 |
| 4. | A minutes of the meeting shall be prepared and forwarded to the controlling authorities , for information and guidance
由专人做好会议的记录并提交给监控机构，留作参考资料和指导材料。 |
| 5. | The officer in charge of compliance shall maintain a register of customer service committee meeting held , and a report shall be submitted to the controlling authorities
负责合规工作的主管应记录客户服务委员会会议， ?向主管部门提交报告。 |
| 6. | The officer in charge of compliance shall maintain a register of customer service committee meeting held , and a report shall be submitted to the controlling authorities
负责合规工作的主管应保持所举行的客户服务委员会会议的记录，并向监控机构提交报告。 |
